Understanding the Notifications Panel

Updated
  • Updated on Jun 12, 2025
  • Published on Feb 13, 2025
  • 2 minute(s) read
  • DL
  • Migration Team
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Overview

The Notifications Panel provides in-app alerts to keep you informed about important updates across the platform. These include mentions, reactions, comment replies, and other key activities that may require your attention. By centralising notifications in one convenient location, it helps you stay engaged with collaboration, respond promptly to feedback, and remain aligned with team activity, all without leaving the application.

Understanding the Notifications Panel

To view your recent notifications, click the bell icon located in the side navigation. This opens the Notifications Panel, where updates are displayed in real time to help you stay on top of what's relevant to you. By default, users will receive an in-app notification for mentions, comment replies, and comment reactions across both Item Comments and Proofing Comments without the need to configure an Automation Rule. However, additional rules can be configured if more tailored notification behaviour is needed.

An image highlighting the notification panel for a given user

The table below provides a quick overview of the Notifications Panel:

Action

Visual Guide

  1. A coloured dot appears next to the Notifications icon when there are unread messages, signalling that new activity requires your attention. When there are no new or unread notifications, only the bell icon is displayed indicating that you’re fully up to date.

  1. The Group By dropdown allows you to choose how your notifications are organised. You can group notifications by Date, Module, or Read/Unread status. By default the notifications are sorted or grouped by Date. Your chosen group by option will be saved and automatically applied the next time you access the panel, ensuring a consistent and personalised experience.

  1. The following filters can be applied:

    • All – Quickly select all notification types.

    • Item Comments – Show only notifications related to comments on items.

    • Proofing Comments – Show only notifications related to proofing comments.

    • @mentions – Show only notifications where you have been mentioned in a comment.

    • My Comment Thread – Show only notifications where someone has replied to your original comments.

    • Reactions – Show only notifications where someone has reacted to your comments.

    • Read – Show only notifications that you have already read.

  1. The Mark all as read button instantly updates all unread notifications to read. It will be disabled when there are no unread notifications.

  1. Unread notifications are highlighted with a blue border and indicated by a status radio button set to "unread."

  1. Users can mark an individual notification as Read or Unread by clicking its radio button.

  1. Notifications marked as Read have the radio button deselected and no highlighted border.

  1. A notification can be permanently removed from the panel by clicking the X icon.

Known Limitations:

  • Currently no pagination is applied to the Notifications panel; all notifications are displayed on the same page.

  • Only last 100 notifications are displayed from the newest to the oldest - If more than 100 notifications exists for the user, they'll become visible as notifications are deleted.

  • No notifications is currently displayed if user's access is blocked in proofing

  • No notification is generated if user has been deactivated.

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