---
title: "Slack Connected Service"
slug: "slack-connected-service"
updated: 2025-09-12T16:28:29Z
published: 2025-09-12T16:28:29Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.encodify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack Connected Service

## Overview

---

> [!WARNING]
> **Important:** Before enabling Slack, an Encodify administrator must first ensure that it’s enabled within your infrastructure.

To configure a Notification Rule using the Microsoft Teams channel, three key steps must be completed:

1. [**Slack App**](/v1/docs/configuring-slack-app) – Create and configure the app, which acts as the bridge between your system and Slack.
2. **Slack Connected Service** – Set up the connected service to allow secure communication between your system and the Slack app. This step is covered in detail in this article.
3. [**Notification Rule Configuration**](/v1/docs/configuring-a-notification-rule) – Configure the rule for the relevant trigger, specifying recipients, channels, and message content so notifications are sent automatically when the event occurs.

## How to configure the Slack Connected Service

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To configure a Slack Connected Service, follow these steps:

1. Navigate to**Site Configuration → Connections → Connected Services**
2. Click **Add Service** next to **Slack** from the list of available service types.
3. **Account Configuration**
  1. Enter an **Account Name** for the Connected Service
  2. Input the **Client ID** and **Client Secret**from the previously configured Slack App.
  3. Click **Save** to save the connected service configuration.
4. **Copy the Callback URL**
  1. Open the saved connected service for editing and navigate to **Step 2**.
  2. Copy the **Callback URL** displayed on the screen.
5. **Update Redirect URL in Slack App**
  1. In your Slack app, go to **OAuth & Permissions → Redirect URLs**.
  2. Delete the redirect URL that was generated from the manifest.
  3. Add the new redirect URL copied from Step 2 and save the changes.

![Screenshot 2023-08-22 at 09.52.47.png](https://cdn.document360.io/3a63e0a8-1221-4570-aaa1-d43f9b95a612/Images/Documentation/13078201169053.png)

1. **Authorise the Connected Service**
  - Return to the connected service configuration in your system.
  - Open it for editing, navigate to **Step 2**, and click the **Authorise URL** link.
  - In Slack, click **Allow** to grant permissions and complete the authorisation process.

![Screenshot 2023-08-22 at 09.36.11.png](https://cdn.document360.io/3a63e0a8-1221-4570-aaa1-d43f9b95a612/Images/Documentation/13078631983773.png)

1. Click **Save** to finalise the Slack connected service configuration.