---
title: "Microsoft Teams Connected Service"
slug: "ms-teams-connected-service"
updated: 2025-09-12T16:27:17Z
published: 2025-09-12T16:27:17Z
canonical: "documentation.encodify.com/ms-teams-connected-service"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.encodify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Teams Connected Service

## Overview

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> [!WARNING]
> **Important:** Before enabling Microsoft Teams, an Encodify administrator must first ensure that its enabled within your infrastructure.

To configure a Notification Rule using the Microsoft Teams channel, three key steps must be completed:

1. [**Microsoft Teams App in Microsoft Developer Portal**](/v1/docs/configuring-microsoft-teams-app) – Create and configure the app, which acts as the bridge between your system and Microsoft Teams.
2. **Microsoft Teams Connected Service** – Set up the connected service to allow secure communication between your system and the Teams app. This step is covered in detail in this article.
3. [**Notification Rule Configuration**](/v1/docs/configuring-a-notification-rule) – Configure the rule for the relevant trigger, specifying recipients, channels, and message content so notifications are sent automatically when the event occurs.

## How to configure the Microsoft Teams Connected Service

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To configure a Microsoft Teams Connected Service, follow these steps:

1. Navigate to **Site Configuration → Connections → Connected Services**
2. Click **Add Service** next to **Microsoft Teams** from the list of available service types.
3. **Account Configuration**
  1. Enter an **Account Name** for the Connected Service
  2. Input the **Client ID**, **Client Secret, Manifest ID,** and **Tenant ID** from the previously configured Microsoft Teams App.
  3. Click **Save** to save the connected service configuration.
4. Click **Save** to finalise the Microsoft Teams connected service configuration.